Privacy Policy

Effective Date: 5/19/2025

At Stellar Auto Details, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services, including our SMS communications.

1. Information We Collect

We may collect the following personal information:

  • Contact Information: Name, phone number, email address.

  • Vehicle Information: Make, model, year, license plate number.

  • Appointment Details: Service dates, times, and locations.

  • Communication Records: SMS messages, emails, and call logs related to our services.

2. How We Use Your Information

Your information is used to:

  • Schedule and confirm appointments.

  • Send service reminders and updates.

  • Respond to inquiries and provide customer support.

  • Maintain internal records for service history and quality assurance.

3. Data Sharing and Disclosure

We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request correction of any inaccurate or incomplete data.

  • Opt-out of receiving SMS communications at any time by replying “STOP”.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: support@stellarautodetails.com

  • Phone: (513) 278-8977

SMS Terms & Conditions

By opting into SMS communications with Stellar Auto Details, you agree to receive messages related to:

  • Appointment confirmations and reminders.

  • Service updates and notifications.

  • Responses to your inquiries.

Message Frequency: Varies based on your interactions and scheduled services.

Message and Data Rates: Standard message and data rates may apply from your mobile carrier.

Opt-Out: You can opt-out of SMS communications at any time by replying “STOP”. You will receive a confirmation message upon successful unsubscription.

Help: For assistance, reply “HELP” to any of our messages or contact us at:

  • Email: support@stellarautodetails.com

  • Phone: (513) 278-8977

Privacy: We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Please ensure to replace the placeholders (e.g., [Insert Date], [Insert Contact Email], [Insert Contact Phone Number]) with your actual business information. It’s also advisable to consult with a legal professional to ensure full compliance with all applicable laws and regulations.